Patient Info

Thank you for choosing First Coast Heart & Vascular Center and for entrusting us with your cardiology health care needs. First Coast Heart & Vascular Center provides you and your family with comprehensive, quality medical care.

Our phone lines are open 8 a.m. – 5 p.m., Monday – Friday, except for holidays. For your convenience, many common requests can be addressed through our patient portal. It is quick and easy to create an account!

For medical emergencies or if you are having chest pain, call 9-1-1.

If this is an urgent issue, please call our office. If it is outside of regular business hours our answering service will get in touch with the First Coast Heart & Vascular Center provider on call.

Appointment Policies

Making an Appointment

  • For your convenience, you may request an appointment through our patient portal.
  • If your issue is urgent, please call our office to request an appointment.

Canceling an Appointment

  • If you need to cancel an appointment, we require 24 hours notice. You may cancel by phone or through the patient portal.

Co-pays

  • Co-pays must be paid in full at the time of the visit.

Prescription Refills

For your convenience, we use e-prescribe. For the most efficient service on routine refills, please call your pharmacy directly.

You may also submit prescription questions and requests through our patient portal. Please allow 48 hours for all prescription refills.

Questions About Your Bill

Your insurance company is the best resource for most billing questions. If you have not done so already, please call the number on your insurance card. If your insurance company cannot resolve the issue, please submit your question via our patient portal. A First Coast Heart Vascular Center billing specialist will get back to you.